1. Introduction

OpenTier (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://opentier.com/.

“Personal Data” refers to any information that relates to an identified or identifiable individual.

“Processing” means any operation performed on personal data, such as collection, storage, or use.

2. Data Controller Contact Information

• OPENTIER - FZCO
• DSO-IFZA, IFZA Properties, Dubai Silicon Oasis
• Dubai, United Arab Emirates
• contact@opentier.com

3. Data We Collect

a. Personal Data You Provide Directly

• - Name
• - Email Address
• - Phone Number

b. Data Collected Automatically

• - IP Address
• - Browser Type
• - Cookies and Tracking Data
• - Device Information (e.g., OS, browser type)

4. Purpose of Data Collection

We use your data for:

1. 1. Providing and managing our services
2. 2. Improving user experience
3. 3. Communicating with you
4. 4. Analyzing website usage for improvements

5. Legal Basis for Processing

Our processing of your personal data is based on:

1. 1. Your consent
2. 2. Contractual necessity
3. 3. Compliance with legal obligations

6. Sharing of Data

We may share your information with third-party service providers for:

1. Hosting and analytics (e.g., Google Analytics, AWS)

7. Data Transfers Outside the EU

If data is transferred outside the EU, we ensure it is protected by appropriate safeguards (e.g., Standard Contractual Clauses).

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

9. Your Rights

Under GDPR, you have the right to:

1. - Access your data
2. - Correct or delete your data
3. - Withdraw consent
4. - Lodge a complaint with your local Data Protection Authority

10. Cookies

For more information about cookies and how we use them, please see our [Cookie Policy].

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: contact@opentier.com